Help Topics

Our website is designed carefully to allow our customers the hassle-free shopping experience. Browse through the general help topics for better guidance on this platform.

Place an Order

Tejar.pk is a customer friendly website for online shopping. If you are new to our website, please take your time and explore the goodness that we have in store for you!

Browse through the categories or type in the search bar to get to your desired brand or product.

To buy a product, simply click on the particular product image and you will be redirected to the product’s individual page. On the product page, you have the option of Add to Cart if you want to continue shopping or if you want to make the purchase later and another option is Buy Now which will directly take you to check out. Once you place an order on checkout, you will receive an order confirmation email which will contain our bank details.

Account Options

To place an order on Tejar.pk, you can use one of the following multiple options:

  1. Sign Up

    We highly recommend you to register yourself at Tejar.pk for a hassle-free shopping experience. You will be required to enter your details only once and will be able to enjoy the online store experience by just logging into your account next time.

  2. Google Account or Facebook

    You can also sign up via your personal Google or Facebook account and can place the order easily.

  3. Guest Checkout

    In case you want to place an urgent order for the first time, you can check out as a guest. But this option is not recommended as you will have to enter your details every time you place an order.

Price Disclaimer

All our stock available on the website are subjected to price change due to the exchange rate fluctuations and manufacturers pricing. Therefore, customers may find a shift in pricing of the products before the processing step.

  • Price Alert:
    To get the notification of the updated pricing of your desired product, visit the product’s individual page and activate the price alert option listed above the price.

Stock Disclaimer

All the products available on Tejar.pk are 100% genuine and are updated regularly. However, some of our products may go out of stock due to the unavailability without any prior notice. In such a case, customers are offered with the alternative solutions comprising of latest models or may even provide special orders.

  • Stock Availability:
    Is your desired product out of stock? Activate the product alert on the particular product page that is listed above the pricing. You will be notified immediately when the out of stock product is available on the website.

Special Order

Customers can request for special orders from any online shopping store in the US, UK, and AE by sending the specific link of the requested item via email/ whatsapp. The order will only be approved if it qualifies for this option.

The company has the right to accept or refuse the special order(s) delivery without any prior notice or specification. Generally, we will decline:

  • If the item is unsafe, unlawful or unreasonably difficult to do so.
  • The premises or route are unsuitable for our vehicle or delivery agent.

The company is not liable for any damage or warranty of the special product

Gift Option

Customers can use the gift option if they do not want the invoice delivered with the order. The option is available on all orders during the checkout process. So if you are giving a surprise to your loved one, make sure to include gift option. You can also include a special message.

Secure Orders

Tejar.pk maintains the optimum security level for customers at every step. To keep your order information secure, we use the industry’s standard protocol for encryption, SSL.

Warranty

Our website comprises of limited manufacturer’s warranty on all the available products. Under exceptional circumstances when the customer has to return the order because of any defect or damage, we claim warranty on our customer’s behalf and quote the warranty claim charges once we receive and inspect the particular item.

All the products listed on the website fall under disparate Manufacturer’s warranty. The specifics are declared on every product’s page separately under the tab of additional info.

Limited Manufacturer’s Warranty: Under this warranty, the manufacturer (at our discretion) is liable to repair or replace your purchased item without any charges (except for the delivery charges) if the purchased item is found damaged or defective within the predefined warranty limit.

Tejar is not held responsible for any consequential or incidental damage that results from the usage of any order purchased from our website. Tejar’s liability is limited to the monetary value of the product purchased.

In case your required issue is not articulated, please Contact Us