Shipping Policy

1. How much time Tejar takes to deliver my order?

We at Tejar offer 100% genuine and brand new products to our customers. Quality is our foremost principal and we have the zeal to excel in quality products. We have our warehouses located in USA and Dubai, from where items are being shipped to Pakistan as per orders. Therefore, it may take 7 to 10 days for us to deliver your order. The time taken is inclusive of shipment from USA or Dubai to Pakistan and then from Tejar, Pakistan to your specified address. We appreciate your continued trust and patience on Tejar and promise to deliver nothing but the best. In case our team sense a possible delay in your shipment, you will be communicated the amount and reason of delay by our customer support.

2. Can I track the status of my order?

“Order Number” is provided to customers for every order made. You can simply track your shipment status by entering your “Order Number” as shown below: (insert image)

3. How can I determine the expected delivery of order?

As soon as your order is shipped, you will receive a tracking link and number through SMS and / or email. You can use this link to track the status of your package. Moreover, at the time of order confirmation, a tentative delivery time will be communicated to you.

Shipping Fees

1. What are your shipping charges?

  Less than 5 Kgs Greater than 5 Kgs
Karachi Rs. 150 fee Rs.350 fee
Lahore, Islamabad, Rawalpindi Rs. 150 fee Rs.700 fee
Other Cities Subject to weight of items

Delivery Practices

All items are sealed before shipment and the seal can't be opened until the payment for the package is made. The agent delivering the item is not entitled to take back the item with an open seal. Once you open the seal and find any “Impaired”, “Faulty” or “Dissimilar from Described” item, you can submit a return claim. Kindly ensure that the returned item condition meets out Return Policy

Security

Tejar.pk only deliver orders to private addresses (which include home and work address). No orders will be delivered to public places including restaurants, parks, cafes etc. In case of credit card payment, CNIC is a required for security purposes.

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